Helping companies evolve at the speed
of digital
Stéphane Goyette
Digital Business Transformation Expert
Meet Stéphane. A problem-solver with a real passion for turning things around. A rare breed of consultant. An innovation-obsessed entrepreneur who understands the importance of making quick wins without losing sight of the big picture.
AREAS OF EXPERTISE
Digital transformation
Design
thinking
Product
management
Lean
UX
Collaborative innovation ecosystems
DevOps
Mergers, acquisitions & integration
Customer experience & human-centered design
Industries
Manufacturing
IT & software
Media
Retail
Telecom
Aeronautics
Public Administration, Smart City and Mobility
Core beliefs
Impactful digital strategies are the result of radical collaboration and engaged problem solving, not technology.
It can be tempting to look to the latest technology for a quick fix to a business problem, but the best solutions always start with a question: why? Trying to figure out your company’s “raison d’être” and engaging your people in the process is the first step toward bringing about lasting change and accelerating business growth. With or without the latest tech.
Start with the end user in mind. Whether it’s designing a new product or rethinking your business model, seeing things through the lens of users always produces the best results.
The ultimate goal is producing tangible results, improving operational efficiency, customer satisfaction and, ultimately, profitability. Technology is a means to an end, not the other way around.
The key to any business challenge is getting to the root of the problem. Whether it’s poor corporate culture, operational inefficiency or declining customer loyalty, every solution starts with identifying core issues.
Clients, employees and partners all have valuable insights to share. We bring them into the fold to learn from their unique perspective and create a unified vision everyone can rally around.
Small incremental steps won’t move the needle and deliver exceptional results. We will challenge deep-rooted assumptions you may have about your organization’s current path, and help foster a new, forward-looking approach to risk management.
That’s the beauty of digital. Getting direct feedback from your customers and employees, doing a-b testing, measuring everything, and adjusting accordingly as you go. Only here can we say: data rules!
A HANDS-ON APPROACH TO CONSULTING
I work with organizations of all shapes and sizes looking to grow or optimize the efficiency of their operations. But unlike most consultants, I’m not in the business of making PowerPoint presentations. I like to roll-up my sleeves and work with my clients to get to the bottom of things. By doing so, I tap into the collective intelligence of devoted employees and partners to find solutions that not only work, they last and are embraced by everyone engaged in the process.
My suite of professional services is tailored to the context, need and level of digital maturity specific to each company.
Ramp Up
The “Get you going” program with custom-designed workshops to help you:
- Frame the problem, clarify the company’s vision and set ambitious goals.
- Identity target audiences, quick wins and perform feasibility assessments.
- Build and train cross-functional teams on new lean UX working methods.
- Support internal teams as they implement initiatives and measure ROI.
Speed Up
The “We need a boost” program for companies who already grasp digital and want to bring about transformative change throughout the organization:
- Assess the current situation, revisit the company’s vision and set new KPIs.
- Build a company-wide digital culture and transition to a new operational model.
- Develop new capabilities and design processes to deliver new products and services.
- Rethink the governance and decision-making structure to deliver desired results.
Digitizing the core
Scale Up
The “We’re ready to take things to the next level” program catering to leading digital players who want to explore new territories and accelerate growth:
- Organizing internal and external competitions to generate new solutions to existing problems.
- Establish partnerships with other companies to identify and seize new business opportunities.
- Initiating formal start-up and corporate innovation programs.
- Building M&A capabilities and implementing due diligence services.
